Since commencing my import and distribution business in 2002 our product range has grown significantly. We began with a  traditional website but found it far too time consuming managing hundreds of items manually and decided to switch to Virtual Merchant.

The result - we now have an up to date online catalogue and ordering linking directly to our MYOB business software.

Many of our customers utilise online ordering, in effect we are providing an improved service allowing customers to order and browse online catalogues when it's convenient to them.

We find Virtual Merchant extremely user friendly and is now a vital part of our business.   I cannot image how we ever conducted business efficiently without it.

As the owner of a busy small business that supplies skin care and cosmetics to the professional beauty industry, it was important to minimise the work load of our staff.  By nature of a small business our staff are flexible and need to be able to multi task.

Virtual Merchant has greatly freed up their time and limited the amount of time consuming data entry that is required. This has in turn meant that our staff can attend to other tasks and it has also eliminated the need to hire further staff for processing orders.

Virtual Merchant has also helped to eliminate mistakes from orders taken over the phone, and has provided a great tool for our clients which has helped them in their businesses.  They now have better records of what they have ordered and an easy look up system for their previous invoices.

By utilising this wonderful system it has made our company look more progressive and professional in the eyes of our clients. 

Virtual Merchant provides us with multi faceted solutions encompassing customer ordering via the internet, sales reps in the field with laptops, and recording sales at trade shows using hand held barcode scanners.

All orders placed online by customers are imported directly into our MYOB accounting system, and since Virtual Merchant is easily updated from our MYOB product information, our website is always current.  We distribute approximately 2,000 products, and prior to switching to Virtual Merchant it was a nightmare to keep a traditional website current with constantly changing product lines.  Virtual Merchant is user friendly and uncomplicated.

I highly recommend Virtual Merchant as a flexible business to business website solution which is backed by enthusiastic and capable professionals.

The gift industry has an insatiable appetite for new products, the time involved in keeping our traditional web site and sales catalogue up to date was a drain on resources.  Product information was often out dated due simply to time involved updating data and photos.  Now with Virtual Merchant, our web site is updated directly from our MYOB business information daily, and without double entry.
Our association with Virtual Merchant has enabled us to develop a B2B web site that is always current and easily updated.  The support we have received while implementing Virtual Merchant was tremendous. The interest and preparedness by the principals of Virtual Merchant to work with us has given us the opportunity to further automate and simplify other business processes, all utilising our MYOB business information.
Virtual Merchant has propelled us into the e-commerce age and enabled our wholesale customers easy 24/7 access to our company and its products.